Q: How do I become a Designer with Destiny Handbags?
A: You can purchase our kit online by clicking on the Join Us link.
Designers-Unlimited position! You do need to sell $500.00 in a year to stay a Designer.
You can build a team of Designers and earn a percentage of your teams sales.
We offer training from Corporate with a weekly Designer Call. As well we have one on one training from Corporate.
An added bonus is Kit Builders. You may purchase at a discount the bags that are not in the kit to build your kit. Kit Builders are 50% off the cost of the bag.
Q: How do you handle Returns
A: Every bag made by Destiny Handbags is a custom order. No refunds or exchanges can be made on a custom or personalized bag. Shipping fees will not be refunded. Kit Builders can not be returned or exchanged. Starter Kits can be returned in perfect condition within 30 days of the date of your order. If you have a concern about your bag please contact firstname.lastname@example.org with your name and invoice number. Before the bag is shipped we inspect it and verify that it is correct. If we have a workmanship defect we will fix it and pay for the shipping costs. If after 30 days a bag needs repair contact us and we can tell you if we can fix it and what the charge would be or if we will remake the product at no charge to you. We want you to be 100% satisfied with your purchase.
Q: How do I Host a Party?
A: If you have a Designer near you that you can contact to do a presentation contact them and set a date! If you don’t have one that you know of email email@example.com and we can find a Designer for you! You can do an online party or an in home party! You will be eligible for FREE and ½ off items!
Q: I am ready to order but need some assistance!
A: We love to help our customers! Email us at firstname.lastname@example.org and we will be in touch with you how to place an order. We can do it together on the phone if that makes it easier for you. You can email us the order and we will contact you for payment information and place the order for you. You will get a copy of the order emailed to you.
Q: Monograms HELP
A: Due to the personalized products if you enter a monogram or thread color or font incorrectly we can’t correct it unless it is caught before going to the embroidery department. When you do a monogram and enter it in the system enter it as you want it to be embroidered on the bag.
When doing a monogram it goes first name last name middle initial
Example Mikayla Sophia Hodge would be monogrammed MHS
Q: How long will it take to get my bag?
A: As each bag is made to order for you it will take 3-4 weeks for production. We ship using Priority Mail with the US Postal Service which will add on 4-5 days for shipping.
Q: What do I do to take care of my bags?
A: We suggest putting Scotchguard on your items when they arrive. You can also dry clean or spot clean your bag. We do not recommend putting them in the laundry due to the lining inside of the bag. We cannot be held responsible for any damages to your bag from the laundry or spot treatments you use.